𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞

Join Our Team as a Customer Service Representative at Cyanergy Pty. Ltd.!

𝐂𝐲𝐚𝐧𝐞𝐫𝐠𝐲 𝐏𝐭𝐲. 𝐋𝐢𝐦𝐢𝐭𝐞𝐝 is an Australian-owned and operated business with over 10+ years of experience in the renewable and energy efficiency space. We have built a unique solution and service offering from the ground up.

𝐒𝐚𝐥𝐞𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 𝐏𝐯𝐭. 𝐋𝐢𝐦𝐢𝐭𝐞𝐝 is Cyanergy’s Back Office, Marketing, Sales Office, Customer Support and IT based in Dhaka, Bangladesh


  • Responding promptly and efficiently to customer inquiries via phone, email, and live chat.
  • Providing product information, resolving issues, helping with online applications and ensuring customer satisfaction.
  • Collaborating with Sales & Operation Team to improve processes and enhance the overall customer experience.
  • Handling customer complaints and resolve them by working with required teams.
  • Accurately document all customer interactions and transactions in the company’s CRM system or database.
  • Follow up with customers to ensure satisfaction with products or services, gather feedback, and address any remaining concerns or questions.


  • Fluency in English is essential for this role.
  • Excellent communication skills and a customer-centric mindset.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Previous experience in customer service or a related field is preferred but not required.

𝐀𝐜𝐚𝐝𝐞𝐦𝐢𝐜 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

  • Bachelor’s degree in Marketing, English or similar field of study.

𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐔𝐬:

  • Opportunity to work with a dedicated team in a supportive and inclusive environment.
  • Guidance and mentorship from our experienced CSR Manager based in Melbourne.
  • Competitive salary with additional commission based on performance.
  • Full subsidy on early morning transportation for office commutes.

𝐎𝐭𝐡𝐞𝐫 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧:

Salary Range: 20,000 – 25,000 (Performance-based commission available)

Working hours: 5 AM to 2 PM

Paid casual & sick leave.

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Panthapath. Dhaka – 1205 (𝐖𝐎𝐑𝐊 𝐅𝐑𝐎𝐌 𝐎𝐅𝐅𝐈𝐂𝐄)

To apply, please send your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to hr@salesmanager.com.bd

𝐄𝐦𝐚𝐢𝐥 𝐒𝐮𝐛𝐣𝐞𝐜𝐭: 𝐀𝐩𝐩𝐥𝐲𝐢𝐧𝐠 𝐚𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞.

Office Address:

152/3B – 11th Floor – Firoz Tower, Bir Uttam Kazi Nuruzzaman Road, Panthapath, 1205 Dhaka

Office Hours:

Mon to Fri – 5:00 AM to 2:00 PM (Bangladesh Time)
P: +88-01312452322
E: hr@salesmanager.com.bd
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